fia Casino & Sportsbook Service Notice

We at fia operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. This legal notice describes the scope of our fia services, your eligibility to use them, and your responsibility to verify compliance with your own jurisdiction's regulations before opening an account.

Our fia platform offers football betting on Liga 1, Piala AFF, Champions League, and Premier League; live-dealer tables including blackjack, roulette, baccarat, and Dragon Tiger; slot games such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways; and esports markets on Mobile Legends, Free Fire, and PUBG Mobile. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, e-wallet. All services on fia are subject to the terms and conditions outlined below.

We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are solely responsible for verifying that access and use of fia comply with the laws of their own jurisdiction before registering an account.

Service Availability and Jurisdiction Restrictions on fia

fia services are available only where applicable local law permits online gaming, sportsbooks, and casino operations. We do not operate under a license issued by any specific country or region. Our fia platform is operated from jurisdictions where such operations are lawful, and we serve users in supported regions only.

We do not represent that fia is licensed, authorized, or approved by any government body in Indonesia, Southeast Asia, or any other jurisdiction. Users accessing fia from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other location do so at their own legal risk. We strongly recommend that you consult local legal counsel to confirm that your access and participation on fia comply with your jurisdiction's specific laws before opening an account.

Account Eligibility and User Obligations on fia

To open an account on fia, you must be of legal age in your jurisdiction and not prohibited by law from participating in online gaming. During registration, you provide personal information and identity verification documents. We use this information to confirm your eligibility and comply with anti-money-laundering regulations.

By registering on fia, you represent and warrant that you are legally permitted to access and use our services in your jurisdiction. You acknowledge that you have read this legal notice and understand that fia services may be restricted or prohibited in your location. You assume all legal responsibility for your use of fia.

We reserve the right to restrict or close your fia account if we determine that you reside in a jurisdiction where we cannot legally operate or if your account activity raises compliance concerns. Account closure may result in forfeiture of outstanding balances if legal restrictions prevent us from returning funds.

Our fia Payment Methods and Financial Responsibility

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual account transfers via mobile banking, local payment, online payment, e-wallet. All deposits are final once credited to your fia account. We do not reverse deposits or issue refunds for deposits made in error—contact our support team immediately if you deposit incorrectly so we can attempt resolution.

Withdrawal requests are processed through our compliance system. We do not guarantee specific withdrawal times; processing depends on your payment provider and banking systems beyond our control. We undertake to process withdrawal requests promptly, but delays may occur due to banking closures, public holidays, or verification requirements.

Game Rules and Dispute Resolution on fia

All game outcomes on fia—sportsbook results, live-dealer hands, slot spins, and esports market settlements—are final once confirmed by our game providers or official sources. We do not reverse outcomes or issue credits for disputed results except where a technical error is confirmed by the game provider.

If you dispute a game outcome, contact our support team with specific details: game name, date, time, and stake amount. We will investigate with the relevant game provider. If a technical error is confirmed, we will credit your account with the corrected result. If no error is found, the outcome stands as submitted.

Disputes that cannot be resolved through our support process may be escalated to arbitration or legal proceedings as permitted by applicable law. We reserve the right to suspend your account pending investigation of any dispute.

Data Protection and Privacy on fia

We collect and process personal data on fia in accordance with our privacy policy. Your account information, payment details, identity verification documents, and gaming activity are encrypted and stored securely. We do not sell personal data to third parties. Our servers may be located outside your jurisdiction, but we apply consistent security standards across all data we hold.

For detailed information about how we collect, use, and protect your data, review our privacy policyFor questions about data handling, contact our support team.

Limitation of Liability and Disclaimers on fia

fia is provided on an "as-is" basis. We do not warrant that our platform is error-free, uninterrupted, or secure. We are not liable for losses arising from technical failures, service interruptions, unauthorized access, or third-party interference, except where prohibited by law.

We are not liable for your use of fia in violation of local law. You assume all legal and financial risk associated with your participation on our platform.

Modifications to Our fia Terms and Services

We may modify this legal notice, our terms of service, or our fia platform features at any time. We will notify you of material changes by email or through your account. Continued use of fia after notification constitutes acceptance of modified terms.

Contact Information for Legal Inquiries

If you have legal questions about fia, our services, or this notice, contact our compliance team:

• Email: [email protected]
• Live Chat: available through your fia account dashboard
• Mailing address: fia Legal, Jakarta, Indonesia

Summary of Your Obligations on fia

Before opening an account on fia, you must independently verify that your access and participation comply with all applicable laws in your jurisdiction. We do not provide legal advice and do not represent that fia is licensed or authorized in any specific country. You assume all legal responsibility for your use of our platform.

We at fia operate transparently within the jurisdictions where we are lawfully permitted to do so. We enforce strict compliance standards, verify user eligibility, and cooperate with legal authorities as required. By using fia, you acknowledge that you have read this legal notice, understand the jurisdiction restrictions, and accept full responsibility for verifying your own legal standing before depositing funds or participating in games.